Last Updated: December 8, 2025
Liminalis Group LLC d/b/a Lumel Coaching (“Lumel Coaching,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit lumelcoaching.com (“the Site”) or engage with our coaching services.
By using the Site or submitting personal information, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Personal Information
Information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing information
- Intake form responses
- Coaching-related submissions
- Any materials you upload or send through email, our coaching platform, or forms
2. Usage Data
Information collected automatically when you visit the Site, such as:
- IP address
- Browser type
- Pages visited
- Time and date of visits
- Device information
- Referring links
3. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to improve your experience, analyze traffic, and personalize content.
You can disable cookies in your browser settings, but doing so may limit certain features or functionality of the Site.
How We Use Your Information
We use collected information to:
- Operate and maintain the Site and coaching services
- Manage scheduling, records, and communication
- Send updates, resources, and service-related information
- Respond to inquiries and provide customer support
- Improve the Site’s performance and user experience
- Analyze usage patterns
- Detect, prevent, and address technical issues
- Support the coaching relationship (session notes, progress tracking, etc.)
We do not sell your personal information.
Transfer of Information
Your information may be stored or processed outside your state, province, or country. By using the Site, you consent to such transfer.
Lumel Coaching takes reasonable steps to protect your data and ensure it is treated securely in accordance with this Privacy Policy. However, no electronic transmission or storage method is entirely risk-free.
Disclosure of Information
We may disclose personal information only when necessary to:
- Comply with legal obligations or valid legal processes
- Protect the rights, safety, or property of Lumel Coaching or others
- Investigate suspected wrongdoing or safety concerns
- Respond to law enforcement or regulatory inquiries
- Prevent fraud or potential harm
Coaches may disclose information if they reasonably believe there is imminent danger or risk of harm to you or another person.
We do not share your information with third parties for marketing purposes.
Coaching Confidentiality
While coaching conversations are treated as private and confidential, coaching is not bound by the same legal privileges as therapy, law, or medicine.
Confidentiality may be limited in circumstances involving:
- Illegal activity
- Risk of harm to self or others
- Subpoena or court order
- Technical breaches beyond our control (e.g., email or platform vulnerability)
Session notes are maintained by Lumel Coaching and may be retained for at least one year. Notes may be shared with you upon request, if available.
Data Security
We use commercially acceptable measures to protect your information. This may include encryption, password protection, secure hosting, and limited access protocols.
However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute protection against unauthorized access.
Service Providers
We may use trusted third-party platforms to facilitate:
- Scheduling and session management
- Video conferencing
- Payment processing
- Email marketing
- Analytics
- Coaching support tools
These providers may access your information only to perform tasks on our behalf and are obligated not to misuse or disclose it.
Analytics
We use analytics tools such as Google Analytics to understand how users interact with the Site.
You can opt out by installing the Google Analytics Opt-Out Browser Add-On.
For more information, visit Google’s Privacy & Terms.
Links to Third-Party Sites
The Site may contain links to external websites. We are not responsible for the content, policies, or practices of third-party sites. Please review their privacy policies individually.
Email Communication & Newsletters
If you sign up for updates, newsletters, or coaching-related communications, you may voluntarily provide your name and email address.
You may unsubscribe at any time, but we may maintain records of past subscribers for administrative purposes.
Your contact information will never be sold or shared with third parties for promotional use.
Children’s Privacy
Lumel Coaching does not knowingly collect personal information from individuals under age 18. If you believe a minor has submitted information, contact us and we will remove it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The most recent version will always be posted on this page with the updated date.
Your continued use of the Site after changes are posted indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact:
Liminalis Group LLC d/b/a Lumel Coaching
Attn: Catherine Borda de Castro
Email: catherine@lumelcoaching.com
Location: Atlanta, Georgia